FAQ

Pre-Sales Questions

Are fees charged monthly or just once?

You pay for the license only once. The license includes updates and six months of customer support which you can optionally renew.

Is the price for the regular/single license a one-time payment?

Yes, you can use Easy Forms for as long as you like without any additional fees. The license also includes updates and six months of customer support which you can optionally renew.

Do I have to renew my support period every year?

The choice to renew your support period and to keep receiving technical support is entirely up to you. So, after your support period has ended, you have the option to renew it.

What if I choose not to renew my support period? Will my license expire?

No, your license will never expire. Your forms will still work just fine, and you can continue to use your purchased version forever. Also, you will receive new updates without any cost. However, you will be no longer receive technical support.

Are there any particular server requirements to run a self-hosted Easy Forms?

Yes, but don’t worry! So far our app has been successfully installed in all the hosting companies hired by our users. So likely your hosting must also meet the requirements.

Client Side Requirements

Web Browser Chrome, Firefox, Safari and MS Edge.

Server Side Requirements

If your server meets the following requirements, Easy Forms will run on it.

Server Linux/Unix (Recommended), Windows or Mac OS X
Web Server Apache (Recommended), Microsoft IIS or any similar web server
PHP Version v7.2.5 or above (Not 8.3)
Database MySQL v5.6 or higher suggested
Cron Job (Optional. Used to update stats and send async notifications)
Web server should be able to read and write the application files (file permissions)

Note: If you are not sure about your server settings, get in touch with our support team and we will be more than happy to help you.

Used PHP Extensions

Easy Forms requires the following PHP extensions:

Ctype
cURL
DOM
FileInfo – Used for mime-type validation.
GD or ImageMagick.
iconv
ICU version > 49
Intl – i18n support.
JSON
MBString
OpenSSL
PCRE
PDO
PDO MySQL Driver
Reflection
SPL
XMLWriter – Used to export entries as MS Excel files
Zip – Used to export forms and form submissions.

Used PHP configuration

short_open_tag – Used by view renderer.

Can you help with the installation?

Yes, we provide the installation service to help you to install Easy Forms in your site for a small cost. If you have any question, don’t hesitate to contact us.

Can I get white label version of Easy Forms?

At the moment Easy Forms do not offer a white label version. In terms of licensing there are only two licenses available: Regular license Extended license So, you can’t claim any copyrights on Easy Forms or any part of it even after modifications.

What add-ons are included in the application?

Two add-ons are included: WebHooks and Google Analytics. The others are optional add-ons that you can buy from the landing page.